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SHIPPING, RETURNS & STORE POLICY

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If you’re not satisfied with the quality of the products you received, get in touch within 30 days of receiving the item and we’ll do everything we can to investigate and find a solution.

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Refunds

We'd much rather fix any problems and send a replacement order to make sure you are happy with your order.  If that's not possible or you can't wait for a new order to arrive, please indicate that when you reach out to us and we'll give you a refund.

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Color consistency

We use a print on demand supplier which uses the same print machines, paper types, and work processes to minimize color variations. Having said that, printing is a chemical process and 100% consistency cannot be achieved. Multiple factors influence the color, consistency, and final result: machine type, machine settings, paper types, humidity in the room, when the machine was last cleaned, just to mention a few examples. Color variations that may occur between products due to the above-mentioned reasons lie within acceptable tolerance levels and are not covered.

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Defective or damaged products

If you receive defective or damaged order, such as damage to the delivered products, errors in the number or quantity of the delivered products, or lack of quality of the delivered product not caused by lack of quality of the content you provided. Should you want to submit a new order, this will NOT be charged to you.

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Rejected Products

If you reject the shipment during the delivery, the shipment will be returned and disposed of safely. Should you want to submit a new order with an updated address, you will be liable for the costs of the new order.

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Returns

We currently do not take returns due to the fact that the products you order are personalized and made specifically for each order. Should you want to submit a new order, you will be liable for the costs of the new order.

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Privacy Policy for Donations and Supporters

Effective Date: 20/02/2025

1. Introduction Welcome to The Jesus Magnet! We are committed to sharing powerful testimonies and spreading the message of faith. Your privacy is important to us, and this Privacy Policy outlines how we collect, use, disclose, and protect your information when you support our mission through donations or other means.

2. Information We Collect When you support The Jesus Magnet, we may collect the following information:

  • Personal Information: Name, email address, phone number, and mailing address.

  • Donation Information: Amount donated, payment method (e.g., credit/debit card, PayPal), and transaction details.

  • Communication Preferences: Your preferences for receiving updates, newsletters, and other communications from us.

  • Technical Information: If you visit our website, we may collect data such as IP address, browser type, and usage statistics through cookies or analytics tools.

3. How We Use Your Information We use the information collected to:

  • Process and acknowledge donations.

  • Send receipts and donation confirmations.

  • Provide updates on The Jesus Magnet’s mission and testimonies.

  • Respond to inquiries and provide customer support.

  • Improve our website and outreach efforts.

  • Comply with legal obligations and financial reporting requirements.

4. Sharing of Information We do not sell, rent, or trade your personal information. However, we may share your information with:

  • Payment Processors: Third-party services (e.g., PayPal, Stripe) to securely process donations.

  • Service Providers: Trusted partners who help us manage our website, email communications, or donation processing.

  • Legal Requirements: If required by law, we may disclose your information to comply with legal or regulatory obligations.

5. Security of Your Information We take reasonable measures to protect your personal and financial information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure, and we encourage you to take precautions when sharing sensitive information online.

6. Your Rights and Choices

  • You may opt out of receiving emails or updates from us at any time by using the unsubscribe link in our communications.

  • You can request access to, correction, or deletion of your personal information by contacting us at [Insert Contact Email].

  • If you wish to donate anonymously, please select the appropriate option when making a donation.

7. Cookies and Tracking Technologies Our website may use cookies and similar tracking technologies to enhance user experience. You can adjust your browser settings to disable cookies if you prefer.

8. Updates to This Privacy Policy We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on our website with the revised effective date.

9. Contact Us If you have any questions or concerns about this Privacy Policy, please contact us at:

[The Jesus Magnet Contact Information] Email: [Insert Email] Phone: [Insert Phone Number] Website: [Insert Website URL]

Thank you for supporting The Jesus Magnet and helping us share powerful testimonies with the world!

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